Customer Experience Host

We really welcome the development of Good Time Golfin and the range of activities it brings to the area, it’s a great addition locally, and the facilities themselves are modern, well-kept, and enjoyable. As a family, we genuinely want to support venues like this and would happily return to try out more of the activities. That said, the major frustration for us has been the inconsistent approach to the Carer Pass and Blue Light discount. On one visit (3/09) the Carer Pass was accepted but the Blue Light discount was refused on the basis that it wasn’t valid during the school holidays, which was debatable. When we returned on 6/09, the Carer Pass was suddenly refused (despite us bringing all the required documentation) and the Blue Light discount was then declined on the basis it wasn’t valid after 6pm. It feels like the rules change depending on who you speak to, which leaves customers embarrassed and frustrated. I fully appreciate that structure is needed with these passes, especially with so many people now eligible, but it has to be applied fairly and consistently. Either you support the Blue Light services or you don’t; you can’t dip in and out depending on the day. These visits are not cheap, and it is uncomfortable to have to stand at the counter and debate with staff who themselves don’t seem clear on the standards. If Good Time Golfin can bring clarity and consistency around how these passes and discounts are applied, I think it could be an excellent family destination, and we would certainly consider coming back. For now though, the experience left us questioning whether to look at alternatives.

Lots of parking (paid) and the building is lovely and clean. We went to play footgolf and the kids enjoyed it. My only negative is that it’s very expensive to play. The cafe is great as are the outside areas to sit and relax.

“Such a good time golfing! The whole experience was fun, relaxed, and stress-free, making it a perfect day out. The staff are really friendly and welcoming, which makes a big difference. The course itself is easy to play and great for all abilities, so whether you’re just trying golf for the first time or want a casual game, it works really well. It’s also very family-friendly — great for kids and for a fun day out together, especially since it’s located right next to Gripped Hounslow, so you can make a full day of activities. One of the highlights is the interactive screens that track your scores and offer a variety of game modes, which makes it more engaging than just a standard round. The facilities are clean and well looked after, including the toilets, and there are plenty of areas to sit and relax before or after your game. They serve alcohol too, at fair prices, which is a nice extra touch if you’re there with friends. Pricing for golf is around £11 per person depending on the package, which I found to be good value for the experience. Overall, it’s a really enjoyable and affordable activity for families, groups of friends, or even a casual date. With friendly staff, modern features, and a welcoming atmosphere, I’d definitely recommend it for anyone looking for something fun and different to do.”

Very enjoyable and great service from staff. The staff were helpful to a first timer. 👏

Great way to spend a few hours with friends and family. Did the Dyno crazy golf.. then up to the range which proved to be even more fun. Clean, great staff

Decent

Pretty good to be fair . Parking was £1/HR paid AFTER your session (make sure you pay!!) and facilities were great. Not overly expensive menu and portions were okay too. Would go again. Fun few hours out with friends / family. Staff were very friendly. Thank you.